Previously, we couldn’t get to every outage we had to get this one fixed and go to the next one.” “We can’t give them an exact date, but I can tell you this morning when all the crews rolled out, we were able to sign a crew to every feeder with an outage and that’s a huge deal. People are pretty frustrated and all they wanna know is when their power is going to get back on,” said Jones. The company told us they understand their frustration. One Navasota Valley Electric customer who wished to remain anonymous told KBTX it’s been a struggle to live and they’re frustrated with the company. “As of right now we’re at mid 7,000 and have resolved over 500 today as of 10 a.m.” if you’re looking at 68 % of our customers,” said Jones. This time, nearly 14,000 of our 21,000 customers were out of power on Thursday, Feb. “Two years ago it was really the north areas of our customers and it was a 48% loss.
